Mediated and facilitated solutions rely on understanding the importance of taking responsibility.
Too often I hear from people who don't want a mediated solution because "it might mean I'm in the wrong". These folk are often quick to lay blame everywhere. (Arrgh!!)
Fleetwood's approach to resolving open conflict is to work with parties to find agreed, sustainable outcomes on what happened, the impact of the event(s), and plans and actions to remedy the problem. It focuses upon the accountability of harm and the responsibilities that can be shared to repair that harm. We work alongside people in a process that builds trust and confidence in the team/group.